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Refund & cancellation

Simple and fair — here's how cancellations work.

Last updated: 26 October 2026

When you cancelWhat you get
7 or more days before the raceFull refund
3 to 7 days before50% refund, or move to another race date
Less than 3 days beforeNo refund — you can transfer the spot to another child

If we cancel or postpone

If we cancel a race, you get a full refund. If we postpone it, you can keep your spot for the new date or ask for a full refund.

How to cancel

WhatsApp or email us with your booking ID (it's on your confirmation PDF). Refunds go back to the original payment method within 7–10 working days.

Rental bikes

The rental bike add-on is refunded together with the race fee under the same rules.

Email:
WhatsApp / phone: